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PREFERRED METHOD OF COMMUNICATION

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Course Description

This course helps support workers and staff understand how to identify and use each participant’s preferred communication method. This ensures that information is shared in a way they can understand and respond to, supporting their autonomy and wellbeing.

Course Outcomes

  • Explain the importance of preferred communication methods and their link to participant rights, dignity, and NDIS compliance.
  • Identify different communication modes (speech, gesture, Easy Read, interpreters, translators) and select appropriate methods for each participant.
  • Conduct an initial meeting or intake consultation to determine and document a participant’s communication preferences.
  • Demonstrate how to provide information in the participant’s preferred mode, including written, verbal, or demonstrative formats.
  • Apply organisational policies and procedures to ensure communication preferences are respected and updated when needs change.
  • Evaluate participant understanding through teach-back methods and recordkeeping, ensuring consistent communication across the team.
  • Comply with NDIS Practice Standards, the Code of Conduct, and relevant legislation when managing participant communication needs.

    • Course Curriculum

    • 1 chapters
    • 1 lectures
    • 0 quizzes
    • 1 Hour total length
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    1 PREFERRED METHOD OF COMMUNICATION POLICY AND PROCEDURE
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    2Skill Instructor

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    115 Courses

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    • Duration 1 Hour

    • Lectures 1 lessons

    • Category: Person-Centred & Inclusive Support

    • 0 Quizzes

    • Language: English

    • Skill Level Basic

    • Certificate of Completion

    • Full lifetime access

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